I did not received the purchase and I don't see how to complain about it

go to your order and select track, then there should be a place to say you did not receive.

Do I put in in cold water with eggs to start, or add when water is boiling? No instructions as to method to use

Put one in when you load the eggs in the pot, So yes when cold water is in pot and you put on burner to start the boil of eggs. Hopes this helps.

Do you continue boiling or turn water off until it indicates done?

U throw it in with the eggs and let it boil with them. It turns color in the boiling water. It works! I love mine.

Yes, it is accurate. But you must take it off the stove and pour water out and soak eggs in cold water to stop the cooking right away.

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Description

🥚 Crack the code to perfect eggs every time!

EFFORTLESS COOKING - Simply place in boiling water alongside your eggs and let the timer do the guesswork—no more overcooked or undercooked eggs.
OPTIMIZED VISIBILITY - Engineered with water’s refractive index in mind, ensuring you can easily monitor progress from a safe distance without lifting the lid.
PRECISION COLOR CHANGE - Watch the timer shift from yellow to white, perfectly syncing with your egg’s doneness for flawless soft, medium, or hard boiled eggs every time.
SAFE DURABLE MATERIAL - Crafted from premium, food-safe polyresin that’s BPA and BPF free—safe for the whole family, including kids.
GIFT READY KITCHEN ESSENTIAL - A fun, practical gift for egg lovers and kitchen pros alike—perfect for holidays, birthdays, or just because you want to impress your brunch squad.

This yellow egg timer uses a heat-sensitive color-changing indicator to signal when your eggs reach soft, medium, or hard boiled stages. Made from durable, BPA-free polyresin, it’s safe for all ages and designed for easy visibility underwater. Simply place it with your eggs in boiling water to eliminate guesswork and achieve consistent, restaurant-quality results. A stylish and practical kitchen gadget that doubles as a thoughtful gift.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.