SHARP SMD2489ES Smart Microwave Drawer Oven with Easy Wave Open, 24-inch, 1.2 Cubic Feet, 950 Watt, Concealed Glass Touch Control Panel, Works with Alexa Certified, Edge to Edge Black Glass, Stainless

I like the functionality of the microwave, but dislike the how the control panel opens and closes. It feels very cheap and is a poor design.

I have seen reviews indicating that the drawer is slow to open/close but when there are hot items I want it to go slow so not to spill. Looks sleek and so far works well.

Quality, cracking top drawer edge. Owned 8 months, very well cared for and maintained.

I absolutely love this microwave. I have only -one- complaint: the control panel is NOT lighted. Only the clock / time count-down. It’s very difficult to see the other buttons!!! Especially because they’re basically overshadowed by the countertop. Major design flaw.

We are so happy with this microwave. It looks so nice in our remodeled kitchen and has worked great for us.

We just purchased this drawer microwave but our initial experience was worrisome. The oven appears to be subject to hotspots due to lack of a turntable. We heated a drink for 2 minutes. Upon removal, the handle of the mug burned our hand, but the drink was only warm, not hot. We had used the same mug for years in our countertop microwave, but it, of course, it had a turntable. We had not expected this problem. It looks like it will take much more skill and experience to successfully use the drawer microwave. Caveat emptor.

This is a beautiful looking machine and has nice easy to use control panel, but the draw doesn't close, whe you push the close button it closes and pops back open or if you push it to close same thing, I can push it slowly and hold it and it stays closed, I've talked to Sharp C.S. 4 times inn the last 2 weeks and nothing so far how ever the CS rep I talked to today said someone will call me back very soon so we'll see

UPDATE - DEC 2024 - Still running strong. Still beautiful. Still forgets all my settings when the power goes out (but it remembers the wifi!, which is a useless feature). Could be so much better than it is with just a software update to improve usability.UPDATE - after 1 year of ownership - DEC 2021I hate this microwave. The power flicked off for about 1 second last week. Ever since the microwave reverted to it's default cry-baby settings where it will give a loud beep-beep-beep if you don't get the food out within 8 seconds ... then reminds you again 10 seconds later.... and again...and again. This POS will remember my wifi password (still worthless), but won't remember to stop with all the beeping.The user interface was designed by the architects of "The Good Place", with a 'feature' that turns out to make everything worse. Want to reduce the power, it can do that ... after 5 button presses! Want heat up that coffer, it can do that ... press the button, insert drink, wait for it to finish opening, press close, press start (HAHA, just kidding, you have to wait 7 more seconds for the door to close), then press start.Still looks pretty.ORIGINAL REVIEW - Dec 2020 (on BBuy, which wont let me update)Drawer microwaves and this model in particular look great. We did a big reno in December and this is now in the island. Looks good and functions as a basic microwave. Everything else is just south of mediocre. I'd suggest you get a drawer microwave from another company.Bad Stuff:- door opens/closes very slowly (~4 seconds)... doing a 30 second reheat now takes 4+4+30+4+4 = 50% longer just standing around. Likely similar with other drawers, but an unexpected negative.- doesn't let you tell it to start until fully closed- its default sounds and reminders are ridiculously annoying - beep-beep-beep on finish, and 10 seconds after that, and 10 seconds after that, and.... on and on- it forgets all settings during a power outage, turning back on the annoying sounds- and forgets your network connection - but good news, you won't want to use that feature- controls are not intuitive - classic 40 buttons where you use 5The WiFi & App - hilariously bad. Design in your head the things you would want in a microwave app. Sharp engineers designed the opposite. Can you set the alarm settings in the app? No. Do you get a notification each time the microwave finishes cooking? Yes. I guarantee you will delete the app within 48 hours.Hand Wave to open. Neat right? No. Take how long it takes for this thing to open/close and add another 4-8 seconds of waving your hands (which are full food, else you'd just press the button) to then wait for the drawer to open. Push to close works well, but it reacts in a weird way, so some concern i'm breaking it. I stopped doing wave to open after the first week and stopped trying to demonstrate it to friends after one month (cause it will make you look silly).Height - just tall enough - fits a Venti coffeeCooks at 950watts - basically the same power as a college-dorm microwaveCost. my god, how much did i spend on this.The good:Looks goodFlush install if you have a good installer; mine is shown in a 30" wide lower microwave cabinet by MedallionReheat sensor cook works wellbump to close worksIt was suggested that I buy a Sharp because they have the patent on the drawer microwave and everyone else is just a relabeled Sharp. I would suggest you give the others a look. They may be using the same hardware, but hopefully they have a more customer-focused interface and better software engineers working for them.