Anyone know where to order parts, or can parts be ordered for charging piece that’s on top?

I had the same problem, and Aiper replied asking me for a screenshot of the part. I sent them the screenshot and they responded saying that they have no record of my order, when all I wanted to do was buy replacement parts.

It’s been over 2 weeks now and I still haven’t heard from this company!! I guess that I am going to have to buy another cleaner from a different company! Because this company doesn’t care about customer service!!

The deep end of my pool is 8.5'. Will this work? Would would happen?

Yes it will work the only consideration is how long you leave the cord to pull it out once it stops to be charged. I would make it longer in case it stops in the deep end. Not sure how big your pool it but we have a 33’ round above ground and I wish the battery was longer because of the size of the pool.

I have a intex 16 x 32 rectangle pool what is the settings

We do 40 right, 20 left for our 12 x 24 and seems to get the whole pool. Took quite a few tries before we got it set.

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Description

🏊‍♂️ Dive into Effortless Cleanliness!

VERSATILE DESIGN - Cleans pools up to 861 sq.ft, perfect for both above and in-ground pools!
SMART SELF PARKING - Never worry about retrieval; our robot parks itself when the battery is low!
EFFORTLESS CLEANING - Experience the power of dual-drive motors that clean your pool at 52.5 ft/min!
WORRY FREE WARRANTY - Enjoy peace of mind with a 1-year warranty and dedicated customer service!
CORDLESS CONVENIENCE - Say goodbye to tangled cords and hello to hassle-free cleaning!

The AIPERCordless Robotic Pool Cleaner is a state-of-the-art pool vacuum designed for both above and in-ground pools. With powerful dual-drive motors, a 90-minute runtime, and a self-parking feature, it offers a hassle-free cleaning experience. Its large filter capacity and cordless design make it the ultimate solution for pool owners looking to reclaim their weekends.

Specifications

Product Care Instructions	Rinse filter with a hose after each use.
Material Type	Plastic
Battery Weight	2.5 Grams
Item Weight	5.2 Kilograms
Item Dimensions L x W x H	16.4"L x 15.7"W x 10.6"H
Mount Type	Portable
Warranty Type	Limited
Required Assembly	Yes
Efficiency	Effective in cleaning pools with upgraded powerful suction, larger cleaning range, and low battery detection & self-parking technology.
Lithium Battery Energy Content	5000 Milliamp Hours (mAh)
Number of Batteries	4 Lithium Ion batteries required. (included)
Capacity	3.9 Liters
Number of Lithium-ion Cells	1
Battery Description	Lithium-Ion
Charging Time	8000 Amps
Control Method	Touch
Voltage	120 Volts
Power Source	Battery Powered
Additional Features	Cordless
Color	White

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