Why doesn't my laptop display properly when using the HDMI port?

1) The laptop must support the video transmission function (DisplayPort Alternate Mode), in order to use this docking station to transmit video.

Why doesn't my device reach 4K@60hz from the HDMI port?

The 4K@60Hz is only available for laptops with DisplayPort 1.4 and above.

What can I do if I can't get the ethernet port isn’t properly connecting?

1) Please install the driver first

Why does the 30W ROG Ally Turbo Mode cannot be triggered?

The APU watt won't be affected by the USB C hub. It is more related to the gaming type. Take the game named“Century： Age of Ashes” as an example, the APU watt in Turbo mode is 25-31W according to our test no matter whether you use the hub or not.

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🔗 Connect, Charge, Conquer!

STUNNING VISUALS - Elevate your presentations and entertainment with crystal-clear 4K@60Hz HDMI output.
POWER UP IN A FLASH - Charge your devices at lightning speed with 100W USB-C Power Delivery.
TRAVEL READY DESIGN - Lightweight and portable, this hub is your perfect companion for on-the-go productivity.
SEAMLESS CONNECTIVITY - Experience the power of 5 ports working in harmony, ensuring you never miss a beat.
ULTRA FAST INTERNET ACCESS - Enjoy lightning-fast internet with a Gigabit Ethernet port, perfect for streaming and gaming.

The UGREEN USB C Hub is a versatile 5-in-1 Type C adapter designed for modern professionals. It features a 4K@60Hz HDMI port, a 100W PD charging port, a Gigabit Ethernet port, and two USB 3.0 ports, all working simultaneously. With its sleek design and broad compatibility, this hub is perfect for enhancing productivity at home, in the office, or on the go.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Material Type	Aluminum
Color	Space Gray
Item Weight	0.11 Kilograms
Item Dimensions L x W x H	4.8"L x 1.04"W x 0.69"H
Data Transfer Rate	5 Gigabits Per Second
Number of Ports	5
Operating System	Linux, Chrome OS, Windows, Mac OS, iPad OS
Compatible Devices	USB Flash Drives, Tablets, Laptops, Televisions
Total Usb Ports	3
Hardware Connectivity	HDMI
Additional Features	Lightweight

UGREEN USB C Hub, 5-in-1 Type C Adapter with Gigabit Ethernet, HDMI 4k@60Hz, RJ45 Ethernet, PD 100W Charging, 2 USB 3.0 Ports Compatible for MacBook Pro/Air M1 2023, Dell, HP, XPS

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