Viper 4103XV 4-Button 1-way Remote Start System with Keyless Entry

Had put in a Bulldog rs83b, but the range was about 20 paces from the car, and couldn't get the parking lights to work. I had to park right next to my front door, wouldn't even start the car in the street in front of my house, about 15 to 20 paces away. Frustrated, did some online research and bought this one. The range is awesome. Can start the car from inside the gym's locker room even though it's through a brick wall and about a block away. Also the parking lights work. I highly recommend it but beware the Viper web page says it won't warranty Viper's bought online and lists sights and Amazon is one of them. Fortunately Amazon warranties there stuff though because they offered to take back the Bulldog, so they would most likely warranty the Viper themselves. Bulldog has excellent customer service and tech support.Viper has NO tech support or customer service; neither of those exsist for the general public for Viper. Viper only supports it's registerd installers so your on your own if you have problems, and I called a local Viper installer with a question and he wouldn't talk to me. The choice is your's....

Does not have any instructions for installation I will have to pay some to install! Does not have any instructions

Price was good. Delivery was earlier than promised. Product is good. Problem is with Viper making installation as difficult as possible to protect their dealer/installer base. We are a 68 year old auto repair business that is and has been involved in installation, repair and maintenance of many diverse automotive aftermarket accessories and are a specialist in electrical systems and electronics. We have been dealer/ installer of several brands sound systems, security systems, and remote starters and were "testing the waters" to decide if Viper was a good product to add.If you're not a professional, order from and have a dealer install your system - it's good quality, but may be beyond your capabilities to properly install and program. The included owner and operator's manual is extremely limited and not intended for the do-it-yourself-er or inexperienced Apprentice or Journeyman technician.

Presently the car may or may not start when the remote is used. The car is a 2013 and very new / reliable. So it is not the car. After completing the investigation I may or may not recommend the item.

The product does not come with the instructions on installation, only a reference guide. Took me a long time to find and download the multiple paged manual.Then I was half way with the installation when I came to the part about my Honda 2003 Pilot comes with a factory security system that needs to be overridden. Back to the internet. That's when I discovered the company who makes the product will only give that info to the dealers. The manual even states it is to be installed only by a technician.So I took it to the local remote installer person who will finish it for a little over $200.

This starter works as advertised.I was actually impressed with how it performed, My wife has a remote starter in her car and I have found that if you are not in a line of sight ( no building between you are any walls) it will not start her car. I started mine from inside Costco and I was about 5 rows down the building and in the middle, when I came out it was running.

It did not work and not all parts were there. Then the seller would not take return. I was very unhappy. When it comes to items like this I will only go to Best Buy from now on.

Cost a lot to install but it suit the purpose it was purchased for. Very slick and smooth to the touch.