Acroprint BioTouch Self-Contained Automatic Biometric Fingerprint/Proximity Time Clock (No Monthly Fee)

100 Stars if such a thing! Superbly pleased with the fast knowledgeable, professional and courteous service!! We purchased the BioTouch time clock as a 1st time purchase (we used paper time sheets originally). Even though I am not tech savvy at all, the instructions were easy to follow. I then wanted to change the settings for the daily time to be calculated but couldn't figure out where to go. I requested the information online and a Sales Rep responded via email later that day. When I advised that I needed a Customer Service Tech, someone called within a few minutes. The Rep walked me through the procedure quickly. He was understanding even though in hindsight, the instructions in the manual were step-by-step. I just couldn't wrap my head around the procedure. We highly recommend and will use Acroprint for any future needs.

We bought this product to replace Time Drop since it's not supported on Windows 11. Pretty much everything about this product is clunky from employee set up to retrieving the hours worked. *As far as I can tell there is no way to have the hours automatically tally and you have to manually add them up. We never used the facial recognition so I can't say whether it's okay or not. The product stopped working after 8 months and is unusable and unreturnable. Overall I would not recommend this product and think it's a waste of your money.

I had one of these several years ago and it finally died. So I purchased another one. I only have 15 staff so it works perfectly for what I need. The spread sheet for reporting is great as I can make any corrections needed and it gives me what I need for payroll. Would recommend for any small business as it is easy to use and set up

Works great for a small office! My question is, where do I buy extra RFID Cards. I want to make sure what I buy are compatible with this bio touch.

We needed something simple and basic for a small business- set up is basically self explanatory on the screen with the ESC and OK buttons- there is instructions- they are just located on the provided USB drive and not in paper format. You can set up predetermined times for 'Shifts' with ID numbers per employee with a PIN code or a fingerprint, but we opted for PIN numbers only. Super easy to use. *Side note, the setup reminds me of using text back in the day with 4 different letters per number. So if you are looking for something more modern and digitalized for this day and age, this probably isn't the best. It's literally the most back you can get for the price and no monthly fee, which is why we chose this one to begin with.

Do not buy this product. Not worth the hassle.

I purchased this to use at our restaurant. Tried to set it up and can't get past the initial setup. No instructions came with the unit. I wish I would have returned it while I could... now it will end up in the recycle bin!

The wifi symbol on the machine is very misleading. You have to use a USB stick to transfer info from the console to a computer. There is no remote system.