My keep connect worked great the first two times the power went out, but now it dosen't reset itself. How do i fix this?

Re-set and review your settings by holding down the blue button. Maybe change some of the default settings in the advanced section. You could increase the time to “kill” and “wait”, also Increase the number of continuous resets, I put mine at the max 99. I have a unit in two different states and they have worked flawlessly. Good luck

How does it check for internet connection? Pings can go through, but not http or https requests.

Keep Connect pings the domains that are entered in the setup page. If if can’t ping either domain or perhaps only the DNS lookup of those domains fail, it tries one more time to ping Google’s DNS server IP addresses directly 8.8.8.8 or 8.8.4.4. Your problem sounds like it may be a DNS problem. Latest firmware allows disabling the direct IP address ping and will therefore reset upon DNS lookup failures as well as ping failures. Message us directly if you would like to update your device to the latest firmware (not yet published) and enable this option.

Does this work and reset the modem after a power outage? I just had a power outage and i waited for the plug to reset the modem, which did not happen.

Yes, Keep Connect will still perform the reset after a power outage. This specific case was discussed via our technical support channel and was quickly resolved by using Keep Connect’s Power-On Delay feature. This specific issue was not typical of most modem/routers and in all cases (except this one) default settings would be sufficient for resetting successfully after a power outage.

Will it keep retrying on a lengthy outage?

Yes it will. There is a configurable setting called sustained outage retry which defaults to retrying every 6 hours for prolonged outages. By default (also configurable) it will try 3 consecutive times before going into sustained outage mode.

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🚀 Stay connected, stay ahead—never miss a beat with Keep Connect!

SCHEDULED FRESHNESS - Set periodic automatic resets to keep your network running at peak speed and reliability.
SMART MONITORING 24 7 - Constantly scans your router and modem to detect outages before you even notice them.
EFFORTLESS CONNECTIVITY UPTIME - Say goodbye to manual router resets and enjoy seamless internet all day, every day.
INSTANT ALERTS ZERO SURPRISES - Get real-time text or email notifications whenever your connection resets—stay in the know without lifting a finger.
CLOUD POWERED MULTI SITE CONTROL - Manage multiple locations remotely with the premium app—perfect for busy professionals and smart home enthusiasts.

Keep Connect Router Wi-Fi Reset Device automates router and modem reboots by monitoring internet connectivity 24/7. It eliminates manual resets by power cycling your router when outages occur, supports scheduled resets to maintain optimal performance, and sends optional text or email alerts after each reset. Compatible with 2.4GHz routers, it requires no app for basic setup but offers a premium cloud app for multi-location remote management and ISP outage notifications.

Reviews

D**L

It dose what it promis.

Works well. I do recomend it.

19.02.2023

P**L

Not suitable for UK

In big letters, up front and center, the description should say "Not suitable for the UK" Its embarrassing that someone gets paid to promote these items on Amazon UK. I now have to waste my time and money sending this back.

5.03.2024

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TrustScore 4.5 | 7,300+ reviews

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Brand	Keep Connect
Product Dimensions	12.7 x 7.62 x 7.62 cm; 150 g
Manufacturer	Johnson Creative
Series	MAX
Connectivity Type	Wi-Fi
Wireless Type	2.4 GHz Radio Frequency
Operating System	Ios
Are Batteries Included	No
Item Weight	150 g
Guaranteed software updates until	unknown

Keep Connect Router Wi-Fi Reset Device, Monitors Connectivity and Resets When Required. No App Necessary. If you enter a phone number it will send texts upon resets.

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