I plugged my docking station but my screens aren’t coming up. Do I need drivers?

Yes, this dock requires you to install the DisplayLink Manager software for macOS and Windows. Once installed, you’ll also need to authorize the permissions in macOS so the displays to function. Chrome OS is natively supported.

Can I play media content such as Netflix, Disney+, HBO etc. on macOS?

No, most protected content will not play through our docking stations that use DisplayLink technology.

On macOS, why do I need to enable “Screen recording” permission for the monitors to work?

This permission is required for the DisplayLink driver to access the pixels it needs to function. It does not send any data or pixels back to DisplayLink or StarTech.com.

The KVM-dock says it supports power delivery. Why isn’t it charging my laptop?

To support laptop charging the host USB-C port must support USB Power Delivery (PD). If the host does not support PD, all other functionality on the Dock will work, however the laptop's power adapter will be required separately to charge the battery.

Can this KVM-Dock be used with laptops and desktop PCs?

Yes, this product can be used with a desktop PC. If the PC does not have a USB-C port, use a USB-C to USB-A cable (USB31AC1M). The desktop must have at least one directly connected monitor for the KVM-DOCK to work laptops have a built-in screen).

Does this KVM support EDID emulation so there are no issues switching between systems / monitors?

You will not experience issues when switching between systems/monitors as this Dock does not require EDID emulation. The connected displays communicate directly with the DisplayLink controller on the Dock, ensuring the EDID is not interrupted.

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🔗 Dual-Power Docking: Connect, Charge & Command Like a Pro

EFFORTLESS DUAL LAPTOP CONTROL - Switch between two laptops instantly with a front toggle—boost your multitasking game without missing a beat.
CRISP 4 K VISUALS ON DUAL DISPLAYS - Experience stunning clarity and smooth 60Hz refresh rates on two 4K monitors, perfect for high-res workflows.
POWER BOTH LAPTOPS SIMULTANEOUSLY - Deliver up to 90W to your active laptop and 45W to the standby device—stay charged and ready all day.
PRO GRADE CONNECTIVITY SECURITY - Includes 5 USB ports, Gigabit Ethernet with MAC pass-through, audio jacks, and IT-friendly features like USB event monitoring.
UNIVERSAL COMPATIBILITY FOR EVERY SETUP - Supports Windows, macOS, ChromeOS, Linux, and all major processors including Apple M-Series—future-proof your workspace.

The StarTechcom Dual-Laptop USB-C KVM Docking Station empowers professionals to seamlessly switch between two laptops while driving dual 4K 60Hz monitors. It delivers robust 90W/45W power delivery to keep both devices charged, supports a wide range of operating systems and processors, and offers comprehensive connectivity including USB hubs, Gigabit Ethernet, and audio ports. Designed for multitasking managers and IT pros, it combines high performance with advanced security and network features.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.