The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

Desertcart Logo

Deliver to Saint Kitts and Nevis

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

✨ Clean smarter, not harder with JOYMOOP! 🧼

360 SPIN MOP HEAD - Reach every corner and under furniture with a mop head that swivels freely for a flawless clean.
DUAL CHAMBER BUCKET SYSTEM - Separate wash and dry chambers keep dirty water away, ensuring hygienic mopping every time.
PREMIUM MICROFIBER MOP PADS - Strong absorption and easy replacement with 3 high-quality microfiber cloths included for wet and dry cleaning.
EFFORTLESS HANDS FREE CLEANING - Let the bucket do the dirty work with a self-cleaning, flat squeeze system that saves time and keeps your hands spotless.
EXTENDABLE STAINLESS STEEL HANDLE - Customize your cleaning reach from floors to walls with a durable handle that adjusts up to 60.9 inches.

The JOYMOOP Mop and Bucket Set features a 360° rotating flat mop head with an adjustable stainless steel handle extending up to 60.9 inches, paired with a 6.5L dual-chamber bucket for hands-free wash and dry. Designed for efficient, hygienic floor and wall cleaning, it includes 3 premium microfiber mop pads for superior absorption and easy replacement.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

$918

Duties & taxes incl.

Saint Kitts and Nevisstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Included components	1 Mop-head with 1 Pad, 5 Mop Handle Rods, 1 Instruction Manual, 1 Bucket#2124, 2 Extra Pads
Item volume	6.5 Liters
Special features	Hands-Free Cleaning, 360° Spin
Item weight	2.04 kg
Brand	JOYMOOP
Manufacturer	Jianmei
Product Dimensions	25.5 x 18.01 x 38.61 cm; 2.04 kg
Batteries required	No

JOYMOOPMop and Bucket with Wringer Set, White Flat Squeeze Bucket Set for Floor Cleaning, Wet Dry Wall Cleaner with Long Handle, Hardwood Floor Mop-3 Microfiber Cloths

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions