Dreo 6L Humidifiers for Bedroom, Smart Warm & Cool Mist for Large Room, 60Hr Quiet Runtime for Baby, Plant, Humidity Sensor, Indicator Light, 12H Timer, Google/Alexa, HM713S

I rarely give 5 stars because that means nothing can be improved. But this one earned it. I am not a paid person nor do I get any benefits from this review. I ordered this product for my large bedroom during the night. The noise is essentially not audible. The moisture level was great. You can control what percent of humidity you wish to have. It was what I needed. It am giving it a 5 star for the product support. The cleaning is fairly straight forward. I was wiping it down as instructed and piece popped off and I could not figure out how to put it back. The instructions were all online as expected, and I could not find anything that made sense. This was frustrating. I called the company directly and got useful and accurate information about my problem, and the company sent me out the piece I needed (after providing some photos with the information they needed). So yes, there was an issue and I had to wait for the part to come in, but nothing is perfect and this problem was handled wonderfully. Jane (on the phone call) and Carol (on the email conversations) were both professional and personable, and they gave me full help to correct the issue.

I bought this item in January of 2024. In March of 2025 I had started having issues with the tank valve leaking and overflowing from the base of the unit. I also shortly afterwards developed an E3 code, which means the heater for the warm mist had failed. I was 2 months out of warranty. I looked up cold mist as opposed to warm mist and found that the cold mist is healthier, so I wasn’t worried about the heater. I contacted Dreo in hopes of buying a new valve for the tank to stop the leak. Carol at Dreo got back with me and I informed her of the.problem and that I didn’t expect any free parts since the warranty was out, but I wanted to buy a new valve. After many communications back and forth, sending her a copy of the error code, a copy of my receipt from Amazon, etc., she informed me that they were going to send me a new unit free of charge. I was quite surprised. Dreo and Carol did not have any obligation to do this, but they wanted to make sure I was a happy customer. I received the new unit a week later and set it up, which was quite easy. I just had to add the new unit to the program on my phone which works with the humidifier through blue tooth. Even more amazing was a few days later I received a new float and valve for the tank on the failed unit. I couldn’t be happier with the customer service provided by Dreo and Carol. They did not have to do any of this, but they went above and beyond.

Been using the humidifier for about a month and it works very well. I only use it while I sleep, and ever since, I find myself sleeping better and better. I use a 60% setting and the reservoir is good for 1-3 nights depending on environment, length, etc. It's quiet with only a slight water sound. I think this is because I use the warm setting for the mist, so the water is heated. There's no odor and no calcium settlement on my furniture.I've cleaned it once, and it didn't require much effort. There's a lot to take apart but nothing troublesome. I use the large white filter, which attaches inside the reservoir, to remove minerals and other impurities. I fill the tank only from my Brita water pitcher. This way, the water is double filtered. The app provides instructions on cleaning the device.The app is very helpful. I initially used it to configure the device settings: Auto operation, warm mist, shut off automatically at 0700. Set it and forget it. It is an iPhone app but I use it on my iPad. The app also keeps track of how long the device has been used and alerts me when it needs to be cleaned. It also keeps track of when the filter needs changing. Nice features. The front of the device has a nightlight which displays different colors depending on the humidity level. The light has three settings: high-low-off. I use the low setting. But even at this level, I feel the light is a little too bright. I prefer a totally dark room. I wish the brightness was infinitely variable or at least with a few more settings, e.g., highest-high-medium-low-lowest-off.There is nothing about the device that I can find any real fault with. All things considered, I made a good choice for my humidifier.