🧵 Unleash Your Creativity with Precision!
The DIME Snap Hoop Monster Magnetic Embroidery Hoop is a game-changer for Bernina machine users, offering a 150mm x 400mm magnetic frame that allows for easy adjustments and eliminates hoop burn, ensuring a seamless embroidery experience.
D**D
Appears to be used
This item appears to be used. The way the parts were in the box it's clear they have been taken out. The stick-on rulers were crumpled & had small tears in the. The felt type material on the bottom hoop is damaged. For $208.99 I expected a brand new product in pristine condition.
M**
packaging torn and crushed. item fine
poor packing/handling. Item wasn't damaged....Im pleased with this purchase.
V**1
The snap hoop will make machine quilting with my embroidery module much easier
This product takes the process of hooping and rehooping much easier and faster.
K**S
No customer service
I received a new monster hoop as a gift. Naturally I don't have a receipt and the hoop side connecting to my embroidery unit is defective. Long story short DIME customer service, more like lack of, said without a receipt they want nothing to do with my issue. I have a Bernina 560 and the hoop never did attach smoothly. The hoop is nice the company customer service is more than useless it's very frustrating. They didn't even offer a repair.I don't know were the hoop was purchased just that it was new out of the box. At age 75 DIME is the most frustrating, incompetent company I've ever dealt with
Trustpilot
3 days ago
2 weeks ago
