Why does the bottle look different from before?

We updated the packaging in 2025 to a sleeker, more sustainable bottle - 100% recycled bottle and cap! However, the formula and performance remain the same.

Which hair type is Scalp Sync best for?

Scalp Sync offers solutions for all scalp types: oily, dry, sensitive and dandruff-prone. Suitable for fine to thick hair.

What are the key ingredients in Scalp Sync?

Tea Blend & Glycolic Acid gently exfoliate the scalp to remove buildup and dead cells while reducing irritation and inflammation to support a balanced scalp.

Is Scalp Sync color-safe?

Yes, Scalp Sync is suitable for color-treated hair.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.