Has anybody had any issues using the Joule in the UK?

Yep. Ordered it from Amazon as advertised here (despite US sites saying wrong voltage). Subsequently (and rapidly to give manufacturers credit) was informed unsuitable for use in UK. Money promptly returned and seemed to be taken Off UK listing. Is it back- be interested If now dual voltage version. HYH

is this now UK power compatible?

Afraid do not know. Placed order and had refund from suppliers as at that time it was not. Surprised it was advertised as available in UK if it was not compatible - confess was a bit miffed at the waste of time and have disregarded it since. Sorry cannot be be more informative.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

ChefSteps CS10001 Joule Sous Vide, White/Stainless by ChefSteps

ChefSteps CS10001 Joule Sous Vide, White/Stainless by ChefSteps

Product ID: 74876063

Details

Product dimensions
10.2D x 10.2W
Capacity
10 litres
Wattage
1100 watts
Voltage
120 Volts
Item weight
1.28 Pounds

⚡1100W hyperfast heating

📏Compact 11" tall, fits top drawer

📱Wi-Fi & Bluetooth smart control

EC$42

Duties & taxes included

In stock

Sold byAmazon Saint Kitts and NevisDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Saint Kitts and Nevis.

Secure transaction

Description

🔥 Sous Vide Mastery in the Palm of Your Hand

SMART CONNECTIVITY - Seamlessly control your cook from iPhone or Android via Wi-Fi or Bluetooth—cook from anywhere.
SPACE SAVVY DESIGN - Half the size of typical sous vide tools—store it anywhere, even your top drawer.
SLEEK DURABLE BUILD - Elegant white body with stainless steel lid and base—style meets professional-grade durability.
LIGHTNING FAST HEAT UP - 1100 watts deliver rapid water heating so you can start cooking in no time.
PRECISION COOKING VISUALIZED - Joule app’s Visual Doneness feature guarantees perfect results every time, no guesswork.

The ChefSteps CS10001 Joule Sous Vide is a compact, 11-inch tall precision cooker with 1100 watts of power for rapid heating. Featuring Wi-Fi and Bluetooth connectivity, it pairs with iOS and Android devices to offer remote control and a unique Visual Doneness app for flawless cooking results. Its sleek white and stainless steel design fits easily in small kitchens, making it the ultimate space-saving, smart sous vide solution for modern culinary pros.

Specifications

Brand	ChefSteps
Model Number	CS10001
Colour	White
Product Dimensions	33.02 x 10.16 x 10.41 cm; 580.6 g
Capacity	10 litres
Volume Capacity	1 Fluid Ounces
Power / Wattage	1100 watts
Voltage	120 Volts
Material	Stainless Steel
Item Weight	581 g

Reviews

J**J

Good while it works. Cheap components. Terrible support. Avoid.

I had this item for just over a year, warranty expired. During the cook the motor just stopped working. Followed the cleaning instructions as per the Chefsteps website regularly, but looks like the cheap internal components have just given up. Not made to last. What a shame given how ridiculously expensive this is.

11.07.2022

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

EC$42

Duties & taxes included

In stock

Sold byAmazon Saint Kitts and NevisDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Saint Kitts and Nevis.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

View all Trustpilot reviews