The keyboard features a full QWERTY Keyboard that attaches directly into your Xbox 360 controller. Designed for comfort and convenience, Troubleshooting Q&A Q:The language setting is not correct  A:it is default for the special language character. If you would like to confirm the language set in the keyboard, please refer to the sticker on the bottom of the device.  Q:Fail to use keyboard A:Please ensure that the keyboard is connected to the controller successfuly Q. Fail to use Audio chat  A:Please ensure that the keyboard is inserted into the earphone connector and connected with the controller. Check out the mute button on the earphone controller to ensure the microphone is on. ensure that the Xbox 360, console do not start the mute function, and you have already landed Xbox, LIVE, besides, parental care or privacy setting for voice communication not stopped. Package: 1x  Keyboard for Xbox 360 Controller (XBOX 360 is not included) 1x  User Manual 1X gift box NOTE:  1. THIS ITEM IS NOT MADE BY MICROSOFT AND IT'S A THIRD PARTY MANUFACTURED PRODUCT.  2. if you're switching from an old controller, our new controllers may be a little "stiff" until you break it in.
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