Samsung - Galaxy A71 A716U 5G Fully Unlocked 128GB - Prism Cube Black (Renewed)

Has lots of faults & frustration. need to buy new phone.it was previously owned but not worth to spend money for used

First, I always thoroughly research reviews and weigh the negative reviews seriously, and discerning if there is an theme of overall dissatisfaction-especially on specifics. So, although I did see some negative ones...the majority of reviews were pretty good! So although I understand reviews can be subjective based on preferences and expectations, I have to say my experience with this phone and purchase has been ABSOLUTELY INCREDIBLE! 10 STARS!!!**Second, I did order this one after I made the mistake of not realizing I needed to check compatibility of the carrier on an unlocked phone. I know, I know....but to be fair, before this purchase I haven't had a phone upgrade since 2016-not even 4G, sooo. So if you are looking to upgrade a phone and stay with your carrier, make certain your unlocked phone is also compatible with the carrier you use!**Anyway, back to the review.I ordered this 9pm on a Sunday and received it at 8am Monday via Prime. The box it came in was in excellent condition; completely sealed and not a mark on it. I opened the box, saw what looked to be a phone that was in perfect/brand new condition. No kidding! This phone had not a scratch, scrape, fingerprint on it. It had a clear plastic cover over the screen and came with one SIM/SD card key, one USB plug and one USB cord (in original package).As soon as I plugged it in, it was already charged at 44%. Popped in my SIM/SD card. I powered it on and it was FULLY UNLOCKED for T-Mobile. I started the Smart Switch to transfer my data from my old Samsung. Within less than 20 minutes; all of my data, pictures, videos, apps, messages and all other data was fully transferred to the new Galaxy A71 5G.I unplugged the phone when it was at around 88% and have been using it nonstop for about 7 hours to sign in to all of my apps, take many personal and business calls (long ones), many texts as well as customizing my preferences; and it is STILL only at 36%!Calls are crisp, speed with everything is lightening fast, ringers and sounds are perfect and the phone on speaker and Duo/Meet for video calls are amazing. Creative and vibrant screen/colors make this an extra special gift to myself even better and more enjoyable.I am over the moon with this purchase and my teens can't believe I am now in the Cell Phone 21st Century!KUDOS TO THIS SELLER, WELL DONE!!

I had this phone for 5 days. 3 days I did nothing with it. After I charged it each day the battery went down maybe 3 to 5%. The day I added everything to it it kept connecting to the charger. Then I started using it and it seemed like it was being recorded while I was on the phone. The speaker phone seemed to sound like it was under water. So the second day actually using it I came here to get a replacement. Mind you nothing was wrong with the charging of the battery. I plugged it up last night (right after ordering a replacement) and it charged fine. and I went to bed. I woke up to the phone bring almost dead. I unplugged and replaced. Nothing. I realized I needed to factory reset the phone to send it back. As all my personal information is now on the phone. So I tried to factor reset it. It was at 9%. So it wouldn't. Because it needed to be at 10%. The phone began to rapidly lose charged until it got to 3%. I realized the wifi and location was off. So I turned those off. At 3% I was able to remove all the things from the phone but couldn't find the trash to make sure. So I canceled the replacement and I'm charging the money I paid for this one as a NEVER AGAIN LOST! Because I WILL NOT send it back with the possibility of all my information being in the phone. I don't trust this. I feel like this was done on purpose to get information when we send them back.

I was originally critical of this phone until I figured out how to get it to function properly. I wasn't able to use the AT&T video call feature at first, but after some trouble shooting I figured it out. The phone is worth buying, but double check whether or not you use a video chat feature via your carrier or simply use Meet.

Camera is a little funny but it a good phone

Working good 👍